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Coronavirus-impacted Red Lobster apologizes for Mother's Day service mishap
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Red Lobster’s CEO apologized on Tuesday after several customers complained that their Mother’s Days were ruined by widespread service mishaps caused by the novel coronavirus over the holiday weekend, FOX Business has learned.
The memo was emailed to “Red Lobster Guests” shortly before 1:30 p.m. Tuesday with the subject line, “A letter from CEO Kim Lopdrup about Mother’s Day” in response to reports that customers eager for the Mother’s Day meals were left waiting for hours for their pick-up and delivery orders and, in some cases, never received their food.