Coronavirus prompts American Airlines to offer personal protective equipment to customers
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As airlines keep ghost flights going as a condition to receive bailout money from the federal government, there have been safety concerns for the few fliers who are taking to the skies. American Airlines is easing this concern by making personal protective equipment available to its customers – a first for the major airlines in the U.S.
In early May, the airline will start distributing sanitizing wipes or gels in addition to face masks for the customers who board its planes. The offering will be expanded to all its flights as conditions and supplies allow, according to a statement released on Monday.
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“We are looking out for our customers’ well-being to give them peace of mind while they travel with us,” said Kurt Stache, the company’s senior vice president of customer experience. “We’re moving quickly on these enhancements and we’ll continue to improve the travel experience for our customers and team members as we navigate these times together.”